BOSTON (AP) — The attorney general of Massachusetts says one of the nation's largest debt collection companies has agreed to pay $4 million to settle allegations that it engaged in deceptive and unfair collection practices.

Attorney General Maura Healy in a statement Monday said Virginia-based Portfolio Recovery Associates LLC "systematically and repeatedly broke our laws" and went after low-income, elderly, and disabled consumers.

The settlement will be used to pay back thousands of consumers.

The state alleged Portfolio demanded consumers pay debts that the company could not substantiate; misled consumers about protections for exempt sources of income; and often failed to verify the accuracy of consumer information it reported to credit reporting agencies.

The attorney general says Portfolio has agreed to change its business practices.

A voicemail was left with the company Monday.

Copyright 2019 The Associated Press. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.


(0) comments

Welcome to the discussion.

Keep it Clean. Please avoid obscene, vulgar, lewd, racist or sexually-oriented language.
Don't Threaten. Threats of harming another person will not be tolerated.
Be Truthful. Don't knowingly lie about anyone or anything.
Be Nice. No racism, sexism or any sort of -ism that is degrading to another person.
Be Proactive. Use the 'Report' link on each comment to let us know of abusive posts.
Share with Us. We'd love to hear eyewitness accounts, the history behind an article.